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Color & Thread Variations

• Thread colors may vary slightly from product to product.

• Thread shades can look different depending on fabric type, blank color, lighting, and monitor/screen settings.

• Exact color matching cannot be guaranteed due to differences in materials and suppliers.

Minor variations in stitching, thread tone, and placement are normal and are not considered defects.

Blank Brands & Product Availability

• Embroidery blanks are sourced from multiple suppliers depending on size, style, and color availability.

• We do not stock all embroidery blanks in-house.

• Blank brands and garment styles may vary based on vendor availability at the time of ordering.

If a specific brand is critical to your order, it must be discussed with TTCC before placing your order.

• Embroidery is a custom process.

• Standard embroidery turnaround time is up to 5 weeks depending on current order volume and design complexity.

• Rush expectations are not guaranteed unless explicitly approved in writing before ordering.

🚨 Please do NOT place embroidery orders expecting next-day or immediate completion.

Because each embroidered piece is handmade:

• Small variations in stitching are normal

• Slight differences between items are expected

• These variations are part of the charm of handmade embroidery and do not qualify as flaws

• All embroidery orders are final once placed.

• Orders cannot be changed, canceled, or refunded after production has begun.

• Custom embroidered items are not eligible for returns or exchanges unless there is a verified defect.

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